104 Health Help Line

104 Health Helpline with 10 seats was launched on 13^th October 2015, for making outgoing calls for following-up with the sample beneficiaries who were registered under RCH for availing desired services in time and to verify the services provided by service providers (ANM and ASHA) by calling the high risk pregnant women on monthly basis and to those defaulters of services. Also, the   health advices, facility related information pertaining to hospitals, Blood Bank, Pharmacies, Diagnostic services etc. are being covered under this system.

Subsequently the incoming call facility has been introduced with effect from 15^th November 2019 and that has been rendering information, advice and counseling support to the people on RMNCHA+ & related health schemes that are being implemented in the State. Also, the   health advices, facility related information pertaining to hospitals, Blood Bank, Pharmacies, Diagnostic services etc. are being covered under this system.

Since the  Covid-19 pandemic situation  of March,2020,  104 Health Helpline  has been   functioning   as the designated State level Health Helpline for COVID-19   to address all public queries, grievances and to disseminate the required information and to provide  counseling support services  relating to the Covid -19 situation of the state.