- Introduction
- Documents
- Guidelines
104 Health Help Line
104 Health Helpline with 10 seats was launched on 13th October 2015, for making outgoing calls for following-up with the sample beneficiaries who were registered under RCH for availing desired services in time and to verify the services provided by service providers (ANM and ASHA) by calling the high risk pregnant women on monthly basis and to those defaulters of services. Also, the health advices, facility related information pertaining to hospitals, Blood Bank, Pharmacies, Diagnostic services etc. are being covered under this system.
Subsequently the incoming call facility has been introduced with effect from 15th November 2019 and that has been rendering information, advice and counseling support to the people on RMNCHA+ & related health schemes that are being implemented in the State. Also, the health advices, facility related information pertaining to hospitals, Blood Bank, Pharmacies, Diagnostic services etc. are being covered under this system.
Since the Covid-19 pandemic situation of March,2020, 104 Health Helpline has been functioning as the designated State level Health Helpline for COVID-19 to address all public queries, grievances and to disseminate the required information and to provide counseling support services relating to the Covid -19 situation of the state.